Where do we ship?
Our goal is to provide quick shipping at a reasonable rate. We currently ship within Canada, the US, and Europe. Occasionally, some brands may not allow us to ship items outside of Canada, and these will be reflected in the checkout process.
We use Fedex 2-Day Express service for all of our shipments within Canada. Orders shipped to the US are sent via FedEx Ground, and a 10–14 day delivery time can be expected.
If you require a different carrier, please email email@example.com and we can make special arrangements. Any shipments refused from Capra are still responsible for the original shipping costs, as well as any duty, taxes, and customs fees. The amount will be subtracted from your product refund.
Orders ship at a flat rate of $12.00 via FedEx 2-Day
Rest of Canada
Orders ship at a flat rate of $17.00 via FedEx 2-Day
Orders ship at a flat rate of $22.00 via FedEx Ground
We will provide an estimate
Rates will automatically be applied at checkout. All shipping fees are non-refundable. If an order is above 4.5kg, standard rates don't apply, and we will supply you with a quote.
Expected delivery time of your order
Provided all items are in stock, your order will ship within one business day, excluding weekends and holidays. Orders shipping via FedEx 2-Day should arrive at your door in 3 business days. Shipping windows are estimates and delivery times are not guaranteed, as orders may experience unexpected delays. Please allow extra time if there is significant bad weather, or for deliveries to remote markets. That said, we will do our best to get your order to you as quickly as possible.
At checkout, a phone number is required for the destination shipping address, so our carrier is able contact you if required. Delivery is only available Monday through Friday, not including federal and provincial statutory holidays.
How are sales taxes applied to your order?
The appropriate sales taxes will be applied to your order automatically upon checkout. Taxes are based on the Province/Territory where the items are being shipped. Customers outside of Canada are not charged taxes, but are responsible for all duties and taxes that may be charged by your customs office.